Privacy Policy
Controller: LSBC Ltd (Hong Kong)
Website: https://www.maggy.app
1. Introduction
This Privacy Policy describes how LSBC Ltd, a company registered in Hong Kong and trading under the name Maggy.app (“we”, “us”, “our”), collects, uses, discloses, and protects personal information when you use our website https://www.maggy.app (the “Website”).
This Privacy Policy applies solely to information collected by this Website, except where otherwise stated. It explains:
What personal data we collect;
How we use it and with whom it may be shared;
How you can access and correct your information;
How your data is secured;
How changes to this policy will be communicated; and
How to contact us with any concerns.
By accessing or using this Website, you agree to the practices described in this Privacy Policy.
2. Data Controller
The data controller responsible for your personal data is:
LSBC Ltd
Registered in Hong Kong SAR
Email: [email protected]
3. Information We Collect
We collect personal data directly from you when you voluntarily provide it, such as through registration, form submissions, or correspondence. The types of data we may collect include:
Contact information: name, email address, phone number, postal address.
Account information: username, password, user preferences.
Billing and payment data: billing address, payment method (handled via secure payment processors).
Usage data: IP address, browser type, device information, and interactions with our Website.
Optional demographic data: age, gender, or property-related interests (if voluntarily provided).
We do not collect sensitive personal data unless necessary for a specific service and with your explicit consent.
4. How We Use Your Information
We use your personal data for the following purposes:
To provide and manage access to our Website and services.
To process registrations, purchases, and service orders.
To communicate with you regarding your account, inquiries, or support requests.
To send you updates, promotions, or newsletters (only if you have opted in).
To improve our Website, services, and user experience.
To comply with legal obligations or enforce our contractual rights.
We do not sell or rent your personal data to any third party.
5. Sharing of Information
We may share your personal data only as necessary to provide our services or comply with legal obligations, including:
Service providers who assist with hosting, payment processing, delivery, or IT support.
Shipping companies for delivery of physical items.
Professional advisors (legal, accounting, or compliance) under confidentiality obligations.
Authorities or regulators if required by applicable law or court order.
All third-party partners are required to protect your information and use it only for the purpose of providing contracted services.
We may also share aggregated, non-identifiable data for analytics or statistical purposes.
6. Your Rights
Under Hong Kong’s Personal Data (Privacy) Ordinance (PDPO) and applicable international data protection laws (such as GDPR for EU users), you have the right to:
Request access to the personal data we hold about you;
Request correction or deletion of inaccurate or outdated data;
Withdraw consent where processing is based on consent;
Object to certain processing activities; and
Request data portability (where applicable).
To exercise these rights, contact us at [email protected].
We may require verification of your identity before processing such requests.
7. Security
We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, loss, misuse, or disclosure.
This includes:
Encryption of sensitive data in transit (HTTPS/TLS 1.3) and at rest (AES-256);
Restricted access to personal data by authorized employees only;
Secure data storage on protected servers; and
Regular system audits and monitoring.
However, no online transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
8. Cookies
We use cookies and similar technologies to enhance your browsing experience and analyze website usage. Cookies may:
Remember login sessions;
Store user preferences;
Measure traffic and engagement.
You can manage or disable cookies through your browser settings. Some functionality of the Website may not operate correctly if cookies are disabled.
Third-party analytics or advertising partners (e.g., Google Analytics) may also set cookies; we have no control over their cookies once set.
9. Registration and Orders
To access certain features or purchase services, you may need to register an account. During registration or checkout, we collect contact and payment information necessary for processing orders. Payment transactions are handled securely by external payment processors (e.g., Stripe, Revolut, or Airwallex).
We do not store full credit card details on our servers.
10. Surveys, Promotions, and Contests
From time to time, we may conduct voluntary surveys or contests. Participation is optional. Information collected (such as name, address, or demographics) will be used solely for administering the event and improving our services.
11. Links to Other Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage you to review the privacy statements of any site you visit.
12. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law.
Once data is no longer needed, it will be securely deleted or anonymized.
13. International Transfers
Your data may be stored and processed on servers located in Hong Kong or other jurisdictions where LSBC Ltd or its service providers operate.
We ensure all transfers comply with applicable data protection requirements and that equivalent safeguards are in place.
14. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business operations.
When significant changes occur, we will notify you via email (if applicable) or by posting a prominent notice on the Website.
The most current version will always be available at: https://www.maggy.app/privacy
15. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data-handling practices, please contact us:
LSBC Ltd (Hong Kong)
Attn: Data Protection Officer
Email: [email protected]
We will respond to all legitimate requests within a reasonable period and in accordance with applicable data protection laws.
© LSBC Ltd – All Rights Reserved
Maggy.app is operated and owned by LSBC Ltd, Hong Kong SAR.
